For information or to schedule an appointment, please call us at (650) 948-9123.
- Monday thru Friday: 9AM to 5PM
Altos Eye Physicians provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.
Appointments / Cancellations
Call us at 650-948-9123 to schedule an appointment.
With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators. A fee may be charged if appointments are broken repeatedly. A fee may be charged if appointments are cancelled with less than 24hrs notice. Your time is valuable and we make every effort to stay on schedule. However, because we are a medical office we often deal with complicated eye problems and unscheduled emergencies, as a result, unavoidable delays sometimes occur. We ask for your patience and hope that you find reassurance knowing that you would receive the same full attention in a similar situation.
If life threatening please call 911. During office hours please call (650) 948-9123. After hours / weekends — please call our office and the answering service will contact us or another local ophthalmologists with whom we share continuous 24 hour, 7 days a week on-call coverage.
Insurance and Billing
We are always glad to assist you with any billing questions. You may reach our Billing Department at (650) 948- 6506.